نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار، دانشکده علوم تربیتی و روان‌شناسی، دانشگاه شهید چمران (نویسنده مسئول)

2 استادیار، دانشکده علوم تربیتی و روان‌شناسی، دانشگاه شهید چمران

3 کارشناسی ارشد روان‌شناسی صنعتی و سازمانی

چکیده

هدف پژوهش حاضر، بررسی اثر ویژگی‌های محیط کار و حمایت اجتماعی ادراک شده بر قصد ترک شغل با میانجی‌گری خشنودی شغلی و فرسودگی عاطفی بود. نمونه‌ی این پژوهش شامل 309 نفر از کارکنان اقماری شرکت ملی حفاری ایران بود که به روش تصادفی ساده انتخاب شدند. ابزارهای مورد استفاده شامل پرسش‌نامه‌های امنیت شغلی ادراک شده، اعتماد به مدیریت ارشد، عدالت توزیعی ادراک شده، تبادل اطلاعات، حمایت اجتماعی ادراک شده، خشنودی شغلی، فرسودگی عاطفی و قصد ترک شغل بودند. ارزیابی الگوی پیشنهادی از طریق الگویابی معادلات ساختاری (SEM) و با استفاده از نرم افزارهای SPSS ویراست 16 و AMOS ویراست 16 انجام گرفت. جهت آزمودن اثرهای واسطه‌ای در الگوی پیشنهادی از روش بوت استراپ استفاده شد. یافته­ها نشان دادند که الگوی پیشنهادی از برازش خوبی با داده‌ها برخوردار است. برازش بهتر از طریق حذف مسیرهای غیرمعنی‌دار و همبسته کردن خطاهای یک مسیر حاصل شد. همچنین روابط غیرمستقیم ویژگی‌های محیط کار و حمایت اجتماعی ادراک شده با قصد ترک شغل از طریق خشنودی شغلی و فرسودگی عاطفی مورد تأیید قرار گرفتند.

کلیدواژه‌ها

عنوان مقاله [English]

The Effect of Workplace Characteristics and Perceived Social Support at Work on Turnover Intention, with Mediating Role of Job Satisfaction and Emotional Exhaustion in Employees of NIDC, Ahvaz.

نویسندگان [English]

  • A. Neissi 1
  • N. Arshadi 2
  • F. Shahbazi 3

چکیده [English]

The purpose of this study was to investigate the effect of workplace characteristics and perceived social support on turnover intention, with mediating role of job satisfaction and emotional exhaustion. Survey respondents include 309 employees from the National Iranian Drilling Company (NIDC) in Ahvaz that were chosen by simple random sampling method. The research instruments were Perceived Job Security Scale, Trust in Senior Management Scale, Perceived Distributive Justice Scale, Information Sharing Scale, Perceived Social Support Scale, Job Satisfaction Scale, Emotional Exhaustion Scale and Turnover Intention Scale. The fitness of the proposed model was examined through Structural Equation Modeling (SEM), using SPSS-16 and AMOS-16 software packages. The indirect effects were tested by using Baron and Kenny's (1986) method and bootstrap procedure in Preacher and Hayse (2008) Macro program. The findings indicated that the proposed model fitted the data. Better fit and more meaningful results were obtained by omitting 5 non significant paths and using AMOS modification indices. Results revealed that job satisfaction and emotional exhaustion mediate relationships between workplace characteristics and perceived social support with turnover intention.

کلیدواژه‌ها [English]

  • Emotional exhaustion
  • Job Satisfaction
  • perceived social support
  • turnover intention
  • Workplace characteristics
فارسی
ارشدی، نسرین (1386). طراحی و آزمودن الگویی از پیشایندها و پیامدهای مهم انگیزش شغلی در کارکنان شرکت ملی مناطق نفت خیز جنوب- منطقه اهواز. پایان­نامه دکترای روان‌شناسی گرایش صنعتی و سازمانی. دانشگاه شهید چمران اهواز.
 
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