نوع مقاله : ویژه نامه به زبان انگلیسی

نویسندگان

1 Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad, Mashhad, Iran.

2 Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad, Mashhad, Iran

3 Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad

10.22055/psy.2023.42385.2933

چکیده

Aim: Given the importance of employee innovation in the performance of advertising organizations, this study seeks to examine the effect of social support (family and work) on women's innovative work behavior with the mediating role of work-family conflict. The answer to the question can help to a better understanding of this issue.
Methods: This study was a descriptive/survey in terms of the data collection method and applied in terms of purpose. A questionnaire containing 53 questions was designed by the standard measures of previous studies and randomly distributed among 568 female employees in advertising companies in the two metropolises of Iran to collect data. Then, the structural equation model and the software of Amos software, and SPSS were used to analyze the data and test the assumptions of the relationship between the conceptual model.
Results: The hypothesis test showed that work-family conflict mediates the relationship between social support (family and work) and repetitive thought. The role of moderating epetitive thought in the relationship between work-family conflict and innovative work behavior was also demonstrated. Besides, the research findings indicate the negative impact of social support (family and work) on work-family conflict.
Conclusion: Innovative work behavior has been studied in various research due to its importance. However, the present study, for the first time, shows how social support can affect innovative work behavior through work-family conflict and repetitive thought

کلیدواژه‌ها

عنوان مقاله [English]

The impact of social support on women's innovative work behavior with the mediating role of work-family conflict in advertising companies

نویسندگان [English]

  • amir fakoor 1
  • Alireza khorakian 2
  • Arezoo Hashemi Amin 3

1 Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad, Mashhad, Iran.

2 Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad, Mashhad, Iran

3 Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad

چکیده [English]

Purpose: Given the importance of employee innovation in the performance of advertising organizations, this study seeks to examine the effect of social support (family and work) on women's innovative work behavior with the mediating role of work-family conflict. The answer to the question can help to a better understanding of this issue.
Methodology: This study was a descriptive/survey in terms of the data collection method and applied in terms of purpose. A questionnaire containing 53 questions was designed by the standard measures of previous studies and randomly distributed among 568 female employees in advertising companies in the two metropolises of Iran to collect data. Then, the structural equation model and the software of Amos software and SPSS were used to analyze the data and test the assumptions of the relationship between the conceptual model.
Findings: The hypothesis test showed that work-family conflict mediates the relationship between social support (family and work) and repetitive thought. The role of moderating of repetitive thought in the relationship between work-family conflict and innovative work behavior was also demonstrated. Besides, the research findings indicate the negative impact of social support (family and work) on work-family conflict.
Originality: Innovative work behavior has been studied in various researches due to its importance. However, the present study, for the first time, shows how social support can affect innovative work behavior through work family conflict and repetitive thought.
Given the importance of employee innovation in the performance of advertising organizations, this study seeks to examine the effect of social support (family and work) on women's innovative work behavior with the mediating role of work-family conflict. The answer to the question can help to a better understanding of this issue.
Methodology: This study was a descriptive/survey in terms of the data collection method and applied in terms of purpose. A questionnaire containing 53 questions was designed by the standard measures of previous studies and randomly distributed among 568 female employees in advertising companies in the two metropolises of Iran to collect data. Then, the structural equation model and the software of Amos software and SPSS were used to analyze the data and test the assumptions of the relationship between the conceptual model.

کلیدواژه‌ها [English]

  • work social support
  • family social support
  • work-family conflict
  • innovative work behavior
  • advertising companies
Anderson, S. E., Coffey, B. S., & Byerly, R. T. (2002). Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Management, 28(6), 787-810.
Asweto, C. O., Ouma, J. O., Aluoch, J. R., & Obonyo, C. O. (2014). Women empowerment and skilled attendance/facility delivery in a rural community of western Kenya. Journal of Nursing and Health Science, 3(2), 48-53.
Bai, X. (2018). Development and validation of a multidimensional intergenerational relationship quality scale for aging Chinese parents. The Gerontologist, 58(6), 338-348.
Bar, M., (2016). Think Less, Think Better. The New York Times, 19.
Bhatia, Y., & Srilatha, S. (2016). Impact of family support on job involvement in women professionals in India. Journal of Business Management & Social Sciences Research, 5(5), 147-154.
Carlson, D. S., & Perrewé, P. L. (1999). The role of social support in the stressor-strain relationship: An examination of work-family conflict. Journal of Management, 25(4), 513-540.
Chen, T., Li, F., & Leung, K. (2016). When does supervisor support encourage innovative behavior? Opposite moderating effects of general self‐efficacy and internal locus of control. Personnel Psychology, 69(1), 123-158.
Cobb, S. (1976). Social support as a moderator of life stress. Psychosomatic Medicine, 38(5), 300-314.
Davis, K. D., Gere, J., & Sliwinski, M. J. (2017). Investigating the work–family conflict and health link: Repetitive thought as a mechanism. Stress and Health, 33(4), 330-338.
Den Hertog, P., Van der Aa, W., & De Jong, M. W. (2010). Capabilities for managing service innovation: towards a conceptual framework. Journal of Service Management, 21(4), 490-514.
Dettmers, J. (2017). How extended work availability affects well-being: The mediating roles of psychological detachment and work-family-conflict. Work & Stress, 31(1), 24-41.
Dolan, S. L., García, S., Cabezas, C., & Tzafrir, S. S. (2008). Predictors of “quality of work” and “poor health” among primary health‐care personnel in Catalonia: Evidence based on cross‐sectional, retrospective and longitudinal design. International Journal of Health Care Quality Assurance, 21(2), 203-218.
Drummond, S., O’Driscoll, M. P., Brough, P., Kalliath, T., Siu, O. L., Timms, C., ... & Lo, D. (2017). The relationship of social support with well-being outcomes via work–family conflict: Moderating effects of gender, dependants and nationality. Human Relations, 70(5), 544-565.
Du, D., Derks, D., & Bakker, A. B. (2018). Daily spillover from family to work: A test of the work–home resources model. Journal of Occupational Health Psychology, 23(2), 237.
Duxbury, L. E., & Higgins, C. A. (1991). Gender differences in work-family conflict. Journal of Applied Psychology, 76(1), 60.
Erdamar, G., & Demirel, H. (2014). Investigation of work-family, family-work conflict of the teachers. Procedia-Social and Behavioral Sciences, 116, 4919-4924.
Farjaleh Chaabi, I., Mehrabizade Honarmand, M., & Amini, N. (2022). The Effectiveness of Schema Therapy in Experiential Avoidance and Anxiety Sensitivity of Students with Academic Procrastination. Psychological Achievements, 29, 1-14. [Persian]
Feldman, G., Greeson, J., & Senville, J. (2010). Differential effects of mindful breathing, progressive muscle relaxation, and loving-kindness meditation on decentering and negative reactions to repetitive thoughts. Behaviour Research and Therapy, 48(10), 1002-1011.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 223, 234.
French, K. A., Dumani, S., Allen, T. D., & Shockley, K. M. (2018). A meta-analysis of work–family conflict and social support. Psychological Bulletin, 144(3), 284.
Frone, M. R. (2015). Relations of negative and positive work experiences to employee alcohol use: testing the intervening role of negative and positive work rumination. Journal of Occupational Health Psychology, 20(2), 148.
Goh, Z., Ilies, R., & Wilson, K. S. (2015). Supportive supervisors improve employees' daily lives: The role supervisors play in the impact of daily workload on life satisfaction via work–family conflict. Journal of Vocational Behavior, 89, 65-73.
Grandey, A., L Cordeiro, B., & C Crouter, A. (2005). A longitudinal and multi‐source test of the work–family conflict and job satisfaction relationship. Journal of Occupational and Organizational Psychology, 78(3), 305-323.
Guille, C., Frank, E., Zhao, Z., Kalmbach, D. A., Nietert, P. J., Mata, D. A., & Sen, S. (2017). Work-family conflict and the sex difference in depression among training physicians. JAMA Internal Medicine, 177(12), 1766-1772.
Hayhurst, A., Saylor, C., & Stuenkel, D. (2005). Work environmental factors and retention of nurses. Journal of Nursing Care Quality, 20(3), 283-288.
Hickey, M. T. (2010). Baccalaureate nursing graduates' perceptions of their clinical instructional experiences and preparation for practice. Journal of Professional Nursing, 26(1), 35-41.
Jiménez-Jiménez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408-417.
Kelly, E. L., Kossek, E. E., Hammer, L. B., Durham, M., Bray, J., Chermack, K., ... & Kaskubar, D. (2008). 7 getting there from here: research on the effects of work–family initiatives on work–family conflict and business outcomes. Academy of Management Annals, 2(1), 305-349.
Kelly, E. L., Moen, P., Oakes, J. M., Fan, W., Okechukwu, C., Davis, K. D., ... & Casper, L. M. (2014). Changing work and work-family conflict: Evidence from the work, family, and health network. American Sociological Review, 79(3), 485-516.
Korzilius, H., Bücker, J. J., & Beerlage, S. (2017). Multiculturalism and innovative work behavior: The mediating role of cultural intelligence. International Journal of Intercultural Relations, 56, 13-24.
Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work–family conflict: A meta‐analysis clarifying the influence of general and work–family‐specific supervisor and organizational support. Personnel Psychology, 64(2), 289-313.
Lambert, E. G., Hogan, N. L., Keena, L. D., Williamson, L., & Kim, B. (2017). Exploring the association between different types of social support with role stress, work–family conflict, and turnover intent among private prison staff. Journal of Applied Security Research, 12(2), 203-223.
Lewin, K. (1946). Behavior and development as a function of the total situation. Manual of Child Psychology, (791–844).
Li, A., Shaffer, J., & Bagger, J. (2015). The psychological well-being of disability caregivers: examining the roles of family strain, family-to-work conflict, and perceived supervisor support. Journal of Occupational Health Psychology, 20(1), 40.
Long, C. S., Azami, A., Kowang, T. O., & Fei, G. C. (2016). An Analysis on the Relationship between Work Family Conflict and Turnover Intention: A Case Study in a Manufacturing Company in Malaysia. International Business Management, 10(3), 176-182.
Mikkola, L., Suutala, E., & Parviainen, H. (2018). Social support in the workplace for physicians in specialization training. Medical Education Online, 23(1), 1435114.
Minnotte, K. L., Gravelle, M., & Minnotte, M. C. (2013). Workplace characteristics, work-to-life conflict, and psychological distress among medical workers. The Social Science Journal, 50(4), 408-417.
Mura, L., & Rózsa, Z. (2013). The impact of networking on the innovation performance of SMEs. Proc. 7th International Days of Statistics and Economics, 19-21.
Nohe, C., & Sonntag, K. (2014). Work–family conflict, social support, and turnover intentions: A longitudinal study. Journal of Vocational Behavior, 85(1), 1-12.
Nolen-Hoeksema, S. (1991). Responses to depression and their effects on the duration of depressive episodes. Journal of Abnormal Psychology, 100(4), 569.
O'Loghlin, J. (2016). Innovation is a State of Mind: Simple strategies to be more innovative in what you do. John Wiley & Sons.
Park, G. R., Moon, G. W., & Hyun, S. E. (2014). An impact of self-leadership on innovative behavior in sports educators and understanding of advanced research. The SIJ Transactions on Industrial, Financial & Business Management, 2(3), 117-122.
Pluut, H., Ilies, R., Curşeu, P.L., & Liu, Y. (2018). Social support at work and at home: Dual-buffering effects in the work-family conflict process. Organizational Behavior and Human Decision Processes, 146, 1-13.
Poulsen, M. G., Khan, A., Poulsen, E. E., Khan, S. R., & Poulsen, A. A. (2016). Work engagement in cancer care: The power of co-worker and supervisor support. European Journal of Oncology Nursing, 21, 134-138.
Prieto, I. M., & Pérez-Santana, M. P. (2014). Managing innovative work behavior: the role of human resource practices. Personnel Review, 43(2), 184-208.
Rager, R. C., Leutzinger, J. A., Hochberg, J. A., Kirsten, W., & Chenoweth, D. H. (2008). Employee disease management in US and global workplaces. Disease Management & Health Outcomes, 16(2), 87-94.
Ren, F., & Zhang, J., (2015). Job stressors, organizational innovation climate, and employees’ innovative behavior. Creativity Research Journal, 27(1), 16-23.
Rizomyliotis, I., Konstantoulaki, K., & Kostopoulos, I. (2017). Achieving Advertising Effectiveness Through Innovation. In Business-to-Business Marketing Communications (69-77). Palgrave Macmillan, Cham.
Ryan, B., Ma, E., Hsiao, A., & Ku, M. (2015). The work-family conflict of university food service managers: An exploratory study of its antecedents and consequences. Journal of Hospitality and Tourism Management, 22, 10-18.
Segerstrom, S. C., Stanton, A. L., Alden, L. E., & Shortridge, B. E. (2003). A multidimensional structure for repetitive thought: What's on your mind, and how, and how much?. Journal of Personality and Social Psychology, 85(5), 909.
Shani Yalagh, M., Haji Lakhari, A., Haghighi, J., & Behrouzi, N. (2018). The impact of teaching creative problem solving (CPS) on scientific thinking, creativity and innovation in students of Shahid Chamran University of Ahvaz. Psychological Achievements, 16, 37-70. [Persian]
Smith, T. D., DeJoy, D. M., Dyal, M. A., & Huang, G. (2019). Impact of work pressure, work stress and work–family conflict on firefighter burnout. Archives of Environmental & Occupational Health, 74(4), 215-222.
Sonnentag, S., Casper, A., & Pinck, A. S. (2016). Job stress and sleep. Work and sleep: Research insights for the workplace, 77-99.
Tan, Q., & Sousa, C. M. (2019). Why poor performance is not enough for a foreign exit: The importance of innovation capability and international experience. Management International Review, 59(3), 465-498.
Tastan, S. B., & Davoudi, S. M. M. (2015). An examination of the relationship between leader-member exchange and innovative work behavior with the moderating role of trust in leader: A study in the Turkish context. Procedia-Social and Behavioral Sciences, 181(11), 23-32.
Travaglia, J. F., Westbrook, M. T., & Braithwaite, J. (2009). Implementation of a patient safety incident management system as viewed by doctors, nurses and allied health professionals. Australia's Health, 13(3), 277-296.
Vahle-Hinz, T., Mauno, S., de Bloom, J., & Kinnunen, U. (2017). Rumination for innovation? Analysing the longitudinal effects of work-related rumination on creativity at work and off-job recovery. Work & Stress, 31(4), 315-337.
Wall, M., Schenck-Gustafsson, K., Minucci, D., Sendén, M.G., Løvseth, L.T., & Fridner, A. (2014). Suicidal ideation among surgeons in Italy and Sweden–a cross-sectional study. BMC Psychology, 2(1), 53.
Wallace, J. C., Butts, M. M., Johnson, P. D., Stevens, F. G., & Smith, M. B. (2016). A multilevel model of employee innovation: Understanding the effects of regulatory focus, thriving, and employee involvement climate. Journal of Management, 42(4), 982-1004.
Wang, X. H., Fang, Y., Qureshi, I., & Janssen, O. (2015). Understanding employee innovative behavior: Integrating the social network and leader–member exchange perspectives. Journal of Organizational Behavior, 36(3), 403-420.
Watkins, E. R. (2008). Constructive and unconstructive repetitive thought. Psychological Bulletin, 134(2), 163.
Wu, C. M., Pai, T. I., Chen, T. J., Lin, C. C., & Chen, S. H. (2018). Promoting change-oriented organizational citizenship behavior: The role of social support and thriving. Science Journal of Business and Management, 6(2), 32.
Xia, N., Zhong, R., Wang, X., & Tiong, R. (2018). The cross-domain negative effect of work-family conflict on project citizenship behavior: Study on Chinese project managers. International Journal of Project Management, 36(3), 512-524.
Zheng, J., & Wu, G. (2018). Work-family conflict, perceived organizational support and professional commitment: A mediation mechanism for Chinese project professionals. International Journal of Environmental Research and Public Health, 15(2), 344.