Document Type : Research Article
Authors
1 i dont have
2 Associate Professor, Department of Psychology, University of Tehran, Tehran, Iran
Abstract
Introduction
In today’s era, due to the change in lifestyle and its complexity, people’s lives have transformed and are linked with stress, depression, and anxiety. During their employment, the employees of medical centers deal with numerous patients who have different personality traits. As a result, the possibility of having anxiety during working hours to provide better services and obtain the satisfaction of patients, their companions, and the managers of the treatment department is distinctly visible in them. With the repetition of these conditions, burnout is found in them in abundance.
Method
The research method is of non-experimental type and the design is correlational due to the investigation of relationships between variables. The statistical population includes all mental health workers, psychologists, and social employees working in medical centers and welfare organization of East Azerbaijan province in 1401. In the current research, due to including four variables, by estimating a maximum of ten parameters for each variable and for each parameter, 20 respondents have been considered. As a result, 200 employees of the study community were selected and investigated by random cluster method.
To conduct the study, the participants filled the informed consent form of the research and declared their readiness. Then the researcher gathered the data in person and by completing the questionnaire. It should be mentioned that this research has received the Code of Ethics ID from Shahid Beheshti University Ethics Committee. In this study, the researcher implemented four instruments to measure the variables. One was the Beck Anxiety Questionnaire (Beck, 1990), which is a self-report questionnaire to measure the intensity of anxiety in adolescents and adults. The other was the Mindfulness Questionnaire (Bauer et al., 2006), a 39-item self-assessment scale developed by combining items from several questionnaires utilizing the factor analysis approach. Moreover, the researcher used Maslach and Jackson's (1981) Burnout Questionnaire to measure employee burnout. To measure suppression, the researcher used the emotion regulation questionnaire of Gross and John (2003).
Results
The research results showed the mediating role of mindfulness in the relationship between anxiety and emotion regulation was confirmed: with a t-statistic value of 2.050 and a significance level of 0.040 at the 95% confidence level. In addition, the mediating role of mindfulness in the relationship between anxiety and burnout was verified: with a t-statistic value of 4.42 and a significance level of 0.000 at a 99% confidence level. However, the mediating role of emotion regulation in relation to anxiety and job burnout was not supported: with a t value equal to 0.521 and a significance level of 0.603. Furthermore, the mediating role of emotion regulation in the relationship between mindfulness and job burnout with a t statistic value was equal to 0.499. And the significance level of 0.618 was not confirmed either.
Discussion
Based on the structural equation modeling test, the effect of anxiety on job burnout was confirmed with a path coefficient of 0.31 with a t-value equal to 3.92. Also a significance level of 0.000 at the 99% confidence level, and from the anxiety symptoms of employees 26% of their burnout can be predicted. The results of Pejman Thani et al.'s research (2019) demonstrated a significant relationship between anxiety, depression, and stress with employee burnout. Based on the present study findings, employee mindfulness was reported at a moderate level, indicating a need to improve their mindfulness status. Additionally, burnout was also reported at a moderate level, which raises a red flag for healthcare centers regarding the quality of work life for staff. It can be explained that what has a greater impact on reducing burnout among healthcare personnel is the effort to reduce staff anxiety.
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